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User Agreement

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This User Agreement governs the purchase and use of Technology Certificates and related Services provided by MyPetVault ("MyPetVault"). By acquiring a Technology Certificate and accessing the Services, you agree to these Terms.

1. Preliminary Provisions

These Terms govern the relationship between the User and MyPetVault. MyPetVault provides Technology Certificates, encrypted Vaults and related software services. The Services are software services only and do not constitute banking, payment, investment, e-money, legal, or financial services. By acquiring a Technology Certificate and accessing the Services, you agree to these Terms.

2. Interpretation

Capitalised terms have the meanings set out in Schedule 1.

3. Technology Certificates

Technology Certificates are digital identifiers issued by MyPetVault for access to the Services. They have no intrinsic monetary value, are not securities, cryptocurrencies or e-money, and do not confer ownership rights in MyPetVault. Certificates may not be transferred except where expressly permitted.

4. The Platform and Pet Vaults

MyPetVault provides secure pet medical vaults through its Platform. Users may record and organise their pets’ medical information and share it with veterinarians through revocable links. Users are solely responsible for content they upload.

5. Pet Health Record Disclaimer

Pet medical records are user-entered and provided for informational purposes only. They do not constitute veterinary advice, and MyPetVault does not verify their accuracy or completeness. Always consult a qualified veterinarian for diagnosis and treatment decisions.

6. Security

Access to Vaults is controlled through Technology Certificates, authentication credentials and security controls. MyPetVault employs commercially reasonable security measures but cannot guarantee absolute security.

7. User Representations and Warranties

You represent that information provided is accurate, that you have authority to upload any content submitted to the Platform, and that your use complies with applicable law.

8. Prohibited Jurisdictions

Users subject to sanctions or prohibited jurisdictions may not use the Services.

9. Intellectual Property

The Platform, software, branding and Services remain the property of MyPetVault and its licensors. Users may not reverse engineer, copy or reproduce the Services.

10. User Content and Data Ownership

Users retain ownership of uploaded content. Users grant MyPetVault a limited licence to process such content solely to provide the Services.

11. Indemnity

Users shall indemnify MyPetVault against claims arising from breach of these Terms or misuse of the Services.

12. Liability

MyPetVault shall not be liable except in cases of fraud, wilful misconduct or gross negligence, and shall not be liable for indirect or consequential loss. Any software provided hereunder is provided 'as is'. There is no guarantee of fitness for a particular purpose.

13. Communications

MyPetVault may rely upon communications reasonably believed to originate from the User.

14. Record Keeping

MyPetVault may retain records and communications in accordance with its policies and legal obligations.

15. Data Protection

Personal data shall be processed in accordance with the Privacy Policy.

16. Amendments

MyPetVault may amend these Terms by providing reasonable notice.

17. Termination

MyPetVault may suspend or terminate access for breach, legal risk, misuse, or other legitimate reasons.

18. Fees

Fees are payable in accordance with the selected token pack or invoice.

19. General Provisions

Includes waiver, severability, entire agreement and assignment provisions.

20. Governing Law and Jurisdiction

These Terms shall be governed by applicable law, and disputes shall be subject to the competent courts.

Schedule 1 - Definitions

  • Technology Certificate - digital certificate granting access rights to the Services.
  • Vault - encrypted digital workspace associated with a User.
  • Pet Vault - the digital medical-record workspace for a registered pet made available through the Platform.
  • Platform - the technology infrastructure operated by MyPetVault.
  • Services - Technology Certificates, Vaults and related software services.
  • User - any person or entity accessing the Services.
Terms of Service - MyPetVault · MyPetVault